Frequently Asked Questions
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Common Questions Answered Here
Browse through our most common queries to find quick answers regarding our services and products. If you still need assistance or can't find a specific answer, please don't hesitate to contact our customer support team.
Are your courses accredited?
All of our courses are Nationally Accredited and Safework approved. We operate under the registered training organisation Allens Training Pty Ltd RTO #90909
How long does it take to get my certificate?
Your certificate can be downloaded from within your Student Dashboard following the successful completion and payment of your course.
How long is my certificate valid for?
Accreditations are valid for three years with the exception of HLTAID009 - Provide Cardiopulmonary Resuscitation (CPR) and HLTAID015 - Provide Advanced Resuscitation and Oxygen Therapy which must be completed annually.
How do I pay for my course?
You can pay directly into our business account or pay cash on the day. Credit card payments can be arranged.
Do I need to bring anything to the course?
All materials required for the course are supplied by First Aid Training Specialists Wollongong, however we recommend bringing a paper and pen for personal note taking.
How can I get a quote for first aid equipment?
To receive a tailored quote for any of our first aid equipment or supplies, please contact us directly via the contact us page.
What do I wear?
Comfortable casual clothes.
What should I do if I have more questions about your services or products?
Please reach out if you have any additional questions. Our team is available to provide detailed information and assist you with any training, program or first aid inquiries.
How do I register for a first aid training course?
You can register by using the book now feature on our website, or by contacting us via phone, email, or through the contact page.
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